Payouts with Stripe

Connect your account

We pay you through Stripe. Stripe keeps your bank details and sends your tax forms, so we never see either.

1. Open the Payouts card

   Open Settings, then the Affiliate tab. Payouts is below your earnings.

2. Pick your bank's country

   Choose it under Country of your bank account. Stripe fixes the country when it makes the account, so you can’t change it later.

3. Press Connect with Stripe

   Stripe’s page opens. It asks who you are and where to send the money: your name, date of birth, home address, phone, a bank account, and in the US the last 4 digits of your SSN. It may ask for a photo ID too.

4. Come back to the tab

   When you finish, Stripe sends you back to the tab. If you stop partway, the card shows what is left.

What each state means

State	What it means	What to do
Not connected	You have no Stripe account with us yet.	Pick your bank’s country and press Connect with Stripe.
Stripe needs more info	Stripe wants something before it can pay you.	Press Finish in Stripe.
Being verified	Stripe is checking what you sent.	Nothing. Check back later.
Ready	Payouts are on.	Nothing. Open Stripe dashboard shows your payouts and tax forms.
Disconnected	Your Stripe account was unlinked from us.	Press Reconnect with Stripe.
Payouts are off	Stripe or we closed the account.	Use the support form if you think it’s a mistake.

Stripe needs more info

The card lists what Stripe wants in plain words, one line each. When Stripe turned down something you sent, a red line under it says why, like “Stripe couldn’t read the ID. Upload a clearer photo.”

The line above the list tells you how urgent it is. “Add these to get paid” means setup isn’t finished. With a date in it, payouts stay on until then. Once that date passes, it reads “Payouts are paused until these are in”.

Press Finish in Stripe. Stripe’s page asks only for what is missing.

Being verified

You sent everything, and Stripe is checking it. There is nothing to do.

Ready

Payouts are on. Open Stripe dashboard opens your Stripe account, where you can see each payout to your bank, change your bank, and get your tax forms.

When Stripe plans to ask for something later, a yellow Heads-up box lists it, with the date when there is one. Nothing is due yet.

When Stripe asks again

Stripe checks accounts again from time to time, even ones it has paid for months. It can verify you one day and ask for a new document the next.

When that happens we email you, once for each new list. The subject is “Stripe needs more details for your payouts”. It lists what Stripe wants, gives the date, and has an Open payout settings button that opens the card.

Until that date, your payouts keep going. After it, the card says payouts are paused, and nothing is sent on the 1st. What you earned waits as Payable and goes out on the next 1st after Stripe has what it asked for.

Disconnected or off

Reconnecting starts over: you get a new account and fill in Stripe’s form again.

When payouts are off, the card gives the reason. No form in Stripe can turn them back on.

When the money moves

1. A customer pays

   You earn 30% of the payment. It shows under Held in Earnings.

2. 30 days pass

   A refund or a dispute in that time cancels it. After 30 days it moves to Payable.

3. The 1st of the month

   We send everything payable to your Stripe account, as one payout, when it adds up to $1 or more. Less than $1 waits for the next month. It then shows under Paid.

4. Stripe pays your bank

   Stripe moves it to your bank on its own schedule. Open Stripe dashboard shows when.

Each payout is a row at the bottom of the Payouts card, by month:

Status	Meaning
Paid	We sent it to your Stripe account.
Sending	We’re sending it now.
Not sent yet, tried again next month	Stripe turned it down. The money stays payable and goes with the next payout.